With the AWS incident started 16/Dec the DWS cluster has been running in a non-standard configuration. AWS have resolved the root cause and now the cluster is being returned to the normal operating configuration.
The DSW2 Cloud Service is being updated to version 1.10.
There is no outage and no action required by customers.
The USA (dws2.docmosis.com) end point will be updated then the EU cluster in the hours following.
Details of the changes in the update will be available in the Docmosis Cloud Resources page (https://www.docmosis.com/resources/cloud.html).
The DWS2 end points are being updated to new hardware. There is no outage and no action is required by our customers. The DNS transitions should transparently take effect over the next 24 hours.
The update provides performance improvements with the security settings and software remaining the same.
The USA cluster will be updated starting at the scheduled time. The EU update will be notified separately.